Frequently Asked Questions
What is Dubai Velvet Chocolate?
Dubai Velvet Chocolate is a premium chocolate brand offering delicious Dubai-inspired chocolate creations made for chocolate lovers, gifting, celebrations, and special occasions.
Where is Dubai Velvet Chocolate based?
Our head office is based in New York, USA, with an international presence serving customers across multiple locations around the world.
Where does Dubai Velvet Chocolate have offices and branches?
Dubai Velvet Chocolate has an international presence across the United States, United Kingdom, Dubai, Germany, Australia, Canada, and Europe, allowing us to serve customers in different markets.
What types of chocolate does Dubai Velvet Chocolate offer?
Our collection includes a variety of indulgent flavors and creations, including pistachio, knafeh, caramel, hazelnut, Biscoff, baklava, strawberry, cookies and cream, and other delicious chocolate combinations.
Do you offer chocolate gift boxes?
Yes. We offer thoughtfully arranged chocolate gift and variety boxes that are ideal for birthdays, celebrations, holidays, special occasions, corporate gifting, or simply treating someone special.
Do you offer variety chocolate collections?
Yes. Our variety collections allow customers to enjoy multiple flavors and chocolate creations in one selection, making them a great choice for discovering different favorites or sharing with others.
Do you offer wholesale or bulk chocolate orders?
Yes. Dubai Velvet Chocolate offers wholesale and bulk ordering options for businesses, events, organizations, retailers, and customers requiring larger quantities
Do you offer corporate and event chocolate orders?
Yes. Our chocolates can be suitable for corporate gifts, celebrations, parties, events, and other special occasions. Customers interested in larger orders can contact our team for assistance.
Do you ship internationally?
Yes. Dubai Velvet Chocolate serves customers internationally and offers shipping to destinations around the world, subject to applicable delivery availability.
Do you offer free shipping?
Yes. Free shipping is available on qualifying orders starting from $100. This makes it easier to enjoy your favorite chocolates while receiving added value on larger purchases.
Is free shipping available on orders under $100?
Free shipping applies to orders starting from $100. Orders below the qualifying amount may have applicable shipping charges calculated during checkout.
Why should I choose Dubai Velvet Chocolate?
Dubai Velvet Chocolate combines indulgent flavors, beautiful presentation, and a diverse selection of premium chocolate creations. Whether you’re shopping for yourself, choosing a gift, or placing a larger order, we aim to make every chocolate experience special.
How can I place an order?
You can browse our chocolate collection on the Dubai Velvet Chocolate website, select your preferred products, add them to your cart, and complete the checkout process with your delivery information.
Can I order chocolates as a gift?
Absolutely. Our chocolates and gift collections are designed to make thoughtful gifts for friends, family members, colleagues, customers, and loved ones on a variety of occasions.
How should I store my chocolate?
For the best experience, keep your chocolate in a cool, dry place away from direct sunlight, excessive heat, and moisture. Proper storage helps preserve its flavor and texture.
Can I order chocolate for a special event?
Yes. Our chocolate collections can be ordered for birthdays, celebrations, weddings, corporate events, parties, holidays, and other occasions. Larger orders can also be discussed with our team.
How can I contact Dubai Velvet Chocolate?
You can contact our team through our website or by email at info@dubaivelvetchocolate.com. We are happy to assist with product questions, orders, wholesale inquiries, and other customer requests.
